Please contact me directly for information on prices.
The prices are per guided tour and are, if not stated otherwise, inclusive of VAT.
Entrance fees and any other expenses are usually not included.
I am happy to help you with the organization of transfers, rental buses, minivans, limousines or “Fiaker” horse-drawn carriages.
The same applies to other Vienna programmes such as visits to wine taverns or restaurants, museums, exhibitions, concerts, musicals, operas or theatres.
The booking is valid with the order confirmation.
Up to 14 days before the date 0%,
13-4 days before the date 50%,
max. 3 days before the date 100% of the guide fee due
general terms and conditions
by Peter Gerhardus, certified Austrian tour guide 1030 Vienna, Ungargasse 71/1/5
Disclaimer for guided tours:
Participation in all guided tours and walks is at your own risk and I assume no liability for damages of any kind. This is also the reason why children under the age of 15 must be accompanied by a parent or guardian.
Ordering policy for guided tours:
After ordering a guided tour, the client will receive a written order confirmation from me (by post, fax or e-mail). Upon receipt of this order confirmation, the booking is fixed and the order is deemed to have been placed. These General Terms and Conditions are also considered accepted.
Changes of the order:
Changes to the tour dates fixed in the order confirmation - e.g. reduction or expansion of the group, meeting point, duration of the tour, etc. - must be announced in good time.
During city walks, the group should not exceed the recommended group size of 30 persons, wherever possible.
Payment will be made in cash immediately after the tour.
No cancellation fee for cancellations up to 14 days before the tour date. In case of cancellation from 13 days to 4 days before the tour 50% of the tour price, from 3 days before or on the same day or if the group does not show up or the tour does not take place due to reasons within the scope of the client, 100% of the tour price.
Late arrival of the group:
I will be waiting at the agreed meeting point until 30 minutes after the agreed starting time for the tour. In the event of a foreseeable delay, I ask you to contact me on my mobile phone number (see order confirmation). In the event of a delay, there is no automatic entitlement to a full tour. A possible extension depends on my availability and will be charged according to the valid rates.
Late arrival of the guide:
If I am late (which can happen under particularly adverse circumstances), please call me back (see order confirmation for mobile phone number). The customer agrees to wait up to 15 minutes. This waiting time will not be charged. There are no further claims for compensation.
Unavailability of the guide:
Should I be prevented from carrying out the tour, I undertake to provide a professionally equivalent replacement. If possible, the client will be informed in advance. In such a case these General Terms and Conditions shall apply.
Prevention by force majeure:
If a guided tour does not take place due to force majeure (e.g. strike, accident, natural disasters or an international crisis), no cancellation fee will be charged and there is no entitlement to reimbursement of travel and/or accommodation costs.
Video and voice recordings:
As my guided tours are legally protected, I cannot accept any audiovisual recording equipment.
Place of jurisdiction: Vienna